Consulting Packages
Our support as a flat rate
Guaranteed availability
We will provide you with consultants who will answer your questions within the specified response and service time.
Planning and budget security
Through our flat rate prices, which refer to your booked hourly contingent.
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Transparency
You have access to our shared service desk portal at any time and can access your requests.
Improved customer experience
Instead of searching for answers themselves or asking colleagues over and over again, your users can rely on our expertise for their daily questions, receive individual attention and feel better understood.
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Conserving your IT resources
Your IT team does not have to answer the same questions over and over again, but can focus on solving more complex problems.
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Expert knowledge always at hand
Our experts, with many years of experience, know the best practices of different tools, can quickly think their way into your situations and use cases and respond in an easy-to-understand way.
Do these requests sound familiar to you?
We set up a dedicated and easy-to-use help desk for your team, which they can access at any time. In compliance with the Service Level Agreements (SLAs), our team will answer enquiries and consult with you if, for example, changes to the rights or role system are requested that require your approval.
Contact us now and arrange a non-binding consultation:
Alexander Post
Atlassian Experte & CTO
Contact our experts and we will get back to you as soon as possible.