Jira Family

Agile work management solutions for all teams

jwm-logo-gradient-white-attribution_rgb@2x jsm-logo-gradient-white-attribution_rgb@2x jira-software-logo-gradient-white-attribution_rgb@2x-1

Provide a holistic perspective for the entire team

Experience the transformative power of Jira, an integrated suite of dynamic work management solutions that fuels seamless collaboration across diverse teams, propelling you to achieve unparalleled excellence in your collective endeavors. Jira boasts an array of specialized products and flexible deployment options, meticulously designed to cater to the unique needs of Software, IT, Business, Ops teams, and beyond.

Leverage Jira's comprehensive selection of templates and solutions, which serve as a universal language across your organization. Witness the fluidity and transparency of work as it effortlessly traverses through every facet of your enterprise.

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Product features and project types in comparison

Every product provides a personalized experience to its users, accompanied by a corresponding project type that, in turn, unlocks distinct features tailored to that product. Below is a compilation of the various project types along with their corresponding, product-specific functionalities.

Product

Project type    

Specific feature set

Jira Work Management

Business projects

  • Available to all licensed users

  • Templates for HR, legal, and other business teams.

Jira Software

Software projects

  • Integration with development tools

  • Agile/Kanban boards

  • Release hub for software versions

Jira Service Management

Service projects

  •  Service Level Agreements (SLAs)

  • A customizable web portal for customers

  • Permission schemes allowing customer access

User roles and project specific features

  Features Permission JWM user Jira Software user Jira Service Desk user Customers
Business
projects
 Project level Create
(tick)
(tick)
(tick)
(error)
View
(tick)
(tick)
(tick)
(error)
Issue level


 Create
(tick)
(tick)
(tick)
(error)
View
(tick)
(tick)
(tick)
(error)
Comment
(tick)
(tick)
(tick)
(error)
Transition
(tick)
(tick)
(tick)
(error)
Jira Gadgets View
(tick)
(tick)
(tick)
(error)
Software
projects
 Project level Create
(error)
(tick)
(error)
(error)
View
(tick)
(tick)
(tick)
(error)
Issue level



 Create
(tick)
(tick)
(tick)
(error)
View
(tick)
(tick)
(tick)
(error)
Comment
(tick)
(tick)
(tick)
(error)
Transition
(tick)
(tick)
(tick)
(error)
View Development
Information
(error)
(tick)
(error)
(error)
View Release information
(error)
(tick)
(error)
(error)
Board level Create
(error)
(tick)
(error)
(error)
View
(error)
(tick)
(error)
(error)
Jira Software gadgets View
(error)
(tick)
(error)
(error)
Service
projects
 Project level Create
(error)
(error)
(tick)
(error)
View
(tick)
(tick)
(tick)
(tick)
Issue level


 Create
(error)
(error)
(tick)
(tick)
View
(tick)
(tick)
(tick)
(tick)
Comment
(tick)
(tick)
(tick)
(tick)
Transition
(error)
(error)
(tick)
(error)
SLA level Create
(error)
(error)
(tick)
(error)
View
(error)
(error)
(tick)
(error)
Queue level Create
(error)
(error)
(tick)
(error)
View
(error)
(error)
(tick)
(error)
JSM gadgets View
(error)
(error)
(tick)
(error)

News about the Jira products

You want to learn more about Atlassian and its solutions?

We are experts in the field of Atlassian and would be happy to advise you on your questions and concerns in a free initial consultation. We look forward to talking to you!

 

 

Alex-3

Alexander Post

Atlassian Experte & CTO

Contact our experts and we will get back to you as soon as possible. See you soon!