Atlassian Cloud and Data Center in direct comparison
How do the deployment variants differ?
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Advantages and main differences of the deployment variants
Cloud and Data Center
The two deployment options Cloud and Data Center differ mainly in their technical infrastructure. The cloud is a particularly flexible solution that keeps you up to date with the latest technology and requires little administrative effort. The Data Center, on the other hand, is a fail-safe, scalable on-premise solution. The system is operated internally and the infrastructure can be adapted according to your requirements.
Cloud
- Security, compliance and data protection are built in
- Low IT maintenance and hardware costs
- Always the latest features. Ensures better collaboration
- Flexible rates - depending on team size
Data Center
- Complete control over the performance maintenance, security and compliance of your self-managed environment.
- Purge feature to optimize data to be migrated to the cloud in the future
- Deploy as a single node or in a cluster, with your own hardware or via IaaS
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Main advantages of the cloud
Performance
Cloud products are designed to guarantee teams fast access, with limited costs for data storage and servers.
Updates are automatic, keeping the team up to date with the latest features and security. The cloud infrastructure is built on AWS' best-in-class technologies to be reliable and scalable.
Innovation
Through the cloud, you have access to 1,000+ Marketplace apps which enable seamless integrations with hundreds of SaaS products. By hosting them externally in the cloud, they are always kept up to date and bugs are fixed quickly without burdening the in-house IT team.
Maintenance and security
By opting for the cloud, one enjoys ongoing benefits from Atlassian as part of the subscription. These include:
- Encryption of data in transfer and stationary.
- Certificates from Atlassian to verify that your company and customer data is kept safe. You can find more about compliance here.
- Data protection in accordance with the GDPR.
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Main advantages Data Center
Some teams need complete control over their data and its infrastructure, then it is better to choose the server or data center variant. These products are installed on internal machines behind their own firewall. This is usually dictated by strict regulations or laws.
Only in special cases we recommend to choose the data center variant.
Comparison of features and possibilities
Jump directly to the area you are interested in:
Cloud | Data Center | |
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Product plans |
Different rate plans (Free, Standard, Premium, Enterprise) |
One rate |
Billing |
Monthly or annual subscription |
Annual subscription |
Pricing Structure |
Per-user (monthly) or tiered (annual) licensing
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Conditional upon rate |
Support |
Different support levels depending on the tariff |
Different support levels depending on the package: Priority Support or Premier Support (sold separately) |
Total cost of ownership (TCO) composition |
Subscription costs + product administration time |
Subscription costs, product management time, and: License costs IT infrastructure costs Planned downtime Software upgrade costs |
Functions | Cloud | Data Center |
---|---|---|
Data encryption |
Encryption during transmission and at rest |
Self-management |
Data residency |
Data residency for primary data in the USA, EU and Australia (Standard, Premium, Enterprise) |
Self-management |
Audit logging |
Enterprise and product-level logging via Atlassian Access for Jira Software and Confluence |
Advanced audit logging |
Device security |
Mobile device management support (Jira Software, Confluence, Jira Service Management) Mobile application management |
Mobile device management support (Jira Software, Confluence, Jira Service Management) |
Content security |
IP allowlisting (Premium and Enterprise) Web session duration management |
Self-management |
Certifications |
Various compliance certifications including: DGSVO, SOC2, SOC3, CSA, SOC2 Type II, SOC3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, WCAG, VPAT, FedRAMP, HIPAA, NIST 800.53, US FINRA, EU BaFin, AUS APRA.
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Self-management Atlassian provides tools for DGSVO compliance Data Center products comply with WCAG 2.1 standards
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Functions | Cloud | Data Center |
---|---|---|
High availability and reliability |
High-quality core technologies as the foundation for flexible scaling, multi-level redundancy, and resilience Financially backed SLA for 99.9% availability (Premium) Financially backed SLA for 99.95% availability (Enterprise) |
High availability deployment Support for high availability database (Aurora) Optional upgrades without downtime |
Data health and management |
Project archiving (Jira Software Premium and Enterprise) Space archiving (Confluence) |
Project and task archiving (Jira Software, JSM) Custom fields (Jira Software, JSM) Automatic rejection of old pull requests (Bitbucket) Area archiving (Confluence) Page and file management (Confluence) |
Data storage |
2 GB (Free) 250 GB (Standard) Unlimited (Premium and Enterprise) |
self-managed |
Performance |
Continuous updates for faster load times, faster search results, and optimized attachments. Cloud infrastructure hosted in six geographic regions to reduce latency. |
CDN support Rate limiting Smart Mirrors and Mirror Farms (Bitbucket) |
Backups and Disaster Recovery |
Use of multiple geographically dispersed data centers, regular testing of disaster, recovery and business continuity plans for a high level of security Daily backups with 30-day retention for point-in-time data recovery |
self-managed |
Maximum users per instance |
Up to 50,000 users (Confluence) 35,000 users per instance (Jira Software) |
Unlimited users (Jira Software, Jira Service Management, Confluence) 30,000 users (Bitbucket) |
Minimum user tier |
1–10 users (Jira Software, Confluence) 1–3 agents (Jira Service Management) 1–5 users (Bitbucket) |
500 users (Jira Software, Confluence, Crowd) 50 agents (Jira Service Management) 25 users (Bitbucket) |
Functions | Cloud | Data Center |
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Containerization and orchestration |
Atlassian takes care of it for you |
Docker images Kubernetes support |
Change management and upgrades |
Automatic software and security updates Sandbox instance for testing changes (Premium and Enterprise) Release program options (Premium and Enterprise) |
Self-managed Upgrades without downtime Releases supported for the long term |
Direct access to the database |
No direct access to change database structure, file system, or other server infrastructure REST APIs for programmatic data access |
Direct database access |
Insights and reporting |
Insights into organization and administration to track usage of Atlassian products and assess user security |
Data Pipeline for advanced insights Confluence analytics |
Site names (URLs) |
Secure, configurable site names via Atlassian |
Hosting the products in a self-controlled domain |
Functions | Cloud | Data Center |
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Authentication |
Available to all customers: Central user controls for customers Managed user accounts with confirmed domains Mandatory strength, expiration and reset passwords Specifiable duration of idle sessions Optional two-factor authentication for end users SAML SSO Two-factor authentication mandatory Multiple authentication policies per organization |
Available: Delegated authentication via external LDAP and Active Directory. SAML SSO OpenID Connect SSO Support for multiple IDPs (Jira software, Jira service management, Bitbucket). User management of multiple directories (Active Directory, LDAP, OpenLDAP, or Azure AD) and control of authentication permissions for applications in one place. Centralized user management SSO capabilities |
Provisioning |
Available to all customers: Licensing with invitation links, approved domains and access requests. Just-in-time provisioning for SAML SSO Directory synchronization with cloud IDPs via SCIM user provisioning G Suite integration (Jira Software, Jira Service Management, Confluence) |
Public signup options Just-in-time user provisioning with SAML and OpenID Connect Directory sync with LDAP, Active Directory, and Azure AD |
Authorization and access management |
Enterprise-level user and group directory |
Azure AD support with user and group filters (via Atlassian Crowd) Group-level administration (via Atlassian Crowd) OAuth 2.0 for application integration |
Funktions | Cloud | Data Center |
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Marketplace-Apps |
Thousands of apps and integrations Cloud Fortified App Program ensures enterprise-grade security and reliability |
Thousands of apps and integrations Data center app release program ensures reliability and scalable performance |
APIs |
Using the Atlassian Connect framework, APIs, and Forge to develop apps, customizations, and integrations |
Use of server APIs for app development, customizations and integrations |
Mobile Apps |
Mobile apps for Jira Software, Jira Service Management and Confluence, with additional features not available in the Data Center. Mobile Device Management (MDM) and Mobile Application Management (MAM) Secure collaboration without VPN |
Mobile apps for Jira Software (8.3 or higher), Jira Service Management (4.12.2 or higher) and Confluence (6.8 or higher) Support for Mobile Device Management (MDM) |
Products
Products | Cloud | Data Center |
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Jira Software |
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Jira Service Management |
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Jira Align |
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Jira Work Management |
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Statuspage |
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Opsgenie |
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Halp |
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Confluence |
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Trello |
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Bitbucket |
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Sourcetree |
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Bamboo |
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Fisheye |
(Server only) |
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Crucible |
(Server only) |
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Atlassian Access |
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Crowd |
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Atlassian Analytics |
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Advanced Roadmaps |
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Questions for Confluence |
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Team Calendars for Confluence |
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Analytics for Confluence |
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