ITSM Workshop

The first step of your new IT Service Management Project

Let's develop the perfect ITSM Solution with Atlassian Tools

Our ITSM workshop is designed to tackle your specific ITSM challenges. Maybe you're already employing an ITSM solution that you're keen to optimize. Or perhaps you're at the onset of developing a brand-new solution from scratch. In either case, we're here to assist. In the workshop, we commit to working collaboratively with you to understand your current status. Our goal is to identify potential enhancements and craft a solution.

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What to expect

Use the workshop as a basis for your ITSM journey

Optimized Solutions 

We analyze your current solution and requirements to develop a solution. Together, we define what is the target value and how we can achieve it.

Best Practices

Benefit from our experience and best practices for Atlassian tools including the Jira Product Family, Opsgenie and more. Our goal? Craft a solution that fits your unique use case.

Insights

We share our experience with you to help you with your project - regardless of whether it involves using technical tools. We give you the power to carry on yourself.

Solution Plan

While we aim to deliver quick wins during the workshop, some solutions take more time. So, we'll work together to create a clear, actionable plan to speed up your journey to success

ITSM Workshop
uhr up to 4 hours 
euro

1.500 €
produkt Jira Service Management, Opsgenie, Atlassian Assets/CMDB

 

Book now!

Our workshops take place remotely. If you wish to have a workshop on-site, we will be happy to visit you in the DACH region for an additional fee of 500 €. 

Deniz

Deniz Timartas

IT-Consultant & Trainer

Do you have questions about the workshop content or programme?

No problem. Of course we offer you an initial consultation beforehand. This ensures that we can clarify any open questions before the workshop and that we can address your requirements during the workshop.

Let's talk!

Perfectly Equipped

We offer a range of services tailored to each tool. From implementation to support and training - we have a comprehensive plan to improve your ITSM projects.

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ITSM Trainings

Let us help you with our trainings and discover our ITSM world together.

Trainings
Training modules
packages

ITSM & ESM Packages

We configure your Jira Service Management promptly with our base packages and freely selectable extension modules:

ITSM Packages
ESM for HR teams
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Support Packages

All-around service with our support packages. We are there for you, whether with a flexible flat rate or individual contingent:

Support Packages

Jira Service Management

Learn more about Atlassian's tool. Enable development, IT operations, and business teams to collaborate quickly. Integrate JSM into a variety of other Atlassian tools and gain access to over 1,000 apps to expand your capabilities.

Learn more about JSM

jira service management

Ready to optimize your ITSM processes?

Discover and implement the perfect toolset in this workshop! We'll identify your needs, shape them, and provide strategic recommendations for your ITSM project.

Deniz

Deniz Timartas

IT-Consultant & Trainer

 

Contact our experts and we will get back to you as soon as possible.